Update - During the maintenance today, Distil Operations identified additional steps are needed to prepare the EU-Region for re-activation. The PoP was not activated today.

Distil Ops is performing pre-work needed to safely activate the PoP and will post an update prior to the next maintenance.
Jul 11, 02:15 UTC
Update - The hardware issue is resolved. Distil is planning to re-activate the Amsterdam PoP at 18:00 UTC today. Distil Ops will monitor traffic once the re-activation occurs.
Jul 10, 17:09 UTC
Identified - A hardware failure has been identified and replacement parts have been procured and shipped to the site.
Apr 30, 16:06 UTC
Update - We are continuing to investigate this issue.
Apr 10, 00:35 UTC
Investigating - We're investigating a potential hardware failure in our Amsterdam location. All traffic has been rerouted to other locations in Europe while we isolate the root cause.
Apr 10, 00:34 UTC
Monitoring - The issue has been identified and Distil has implemented a fix to avoid further disruption for the US-East-Region in the near term for this issue. Distil is continuing to investigate the long term resolution and closely monitoring the short term solution.
May 21, 20:52 UTC
Update - Distil has pulled the anycast IP from routing to the US-East-Region while the Distil Operations team continues to investigate the behavior. Websites that are using the Distil anycast IP will not be routed to the US-East-Region PoP.
May 21, 20:18 UTC
Update - We are continuing to investigate this issue.
May 21, 20:13 UTC
Investigating - Distil is investigating a hardware issue in the US-East-Region data center. This issue is isolated to the US-East-Region.
May 21, 19:52 UTC
www.distilnetworks.com ? Operational
portal.distilnetworks.com ? Operational
api.distilnetworks.com ? Operational
Configuration Synchronization Operational
Distil Public Cloud Regions Operational
90 days ago
99.82 % uptime
Today
US-East-Region Operational
90 days ago
99.99 % uptime
Today
US-Central-Region Operational
90 days ago
99.99 % uptime
Today
US-West-Region Operational
90 days ago
99.99 % uptime
Today
EU-Region Operational
90 days ago
99.99 % uptime
Today
APAC-Region Operational
90 days ago
99.15 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Scheduled Maintenance
APAC Region Maintenance for System Update Jul 25, 16:00 - Jul 26, 00:00 UTC
Distil will be performing a software update in the Singapore PoP in the APAC Region. During this maintenance Distil will route traffic away from the Singapore PoP and to the closest available PoP. Once the maintenance is complete, Distil will route traffic back to the Singapore PoP.
Posted on Jul 25, 02:17 UTC
Past Incidents
Sep 21, 2019

No incidents reported today.

Sep 20, 2019

No incidents reported.

Sep 19, 2019

No incidents reported.

Sep 18, 2019

No incidents reported.

Sep 17, 2019

No incidents reported.

Sep 16, 2019
Completed - The scheduled maintenance has been completed.
Sep 16, 21:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 16, 20:00 UTC
Scheduled - Traffic routing to the US-West SJC PoP will be rerouted while emergency maintenance is being performed on hardware in the data center. Latency statistics may be elevated while traffic is routing to suboptimal locations.
Sep 16, 18:59 UTC
Sep 15, 2019

No incidents reported.

Sep 14, 2019

No incidents reported.

Sep 13, 2019
Completed - The scheduled maintenance has been completed.
Sep 13, 22:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 13, 21:00 UTC
Scheduled - Traffic routing to the US-Central DFW PoP will be rerouted while emergency maintenance is being performed on hardware in the data center. Latency statistics may be elevated while traffic is routing to suboptimal locations.
Sep 13, 18:48 UTC
Sep 12, 2019

No incidents reported.

Sep 11, 2019

No incidents reported.

Sep 10, 2019

No incidents reported.

Sep 9, 2019
Resolved - The error rate remains low after monitoring the traffic patterns over the weekend. This incident is being marked as resolved.
Sep 9, 16:00 UTC
Monitoring - The error level has returned to the normal low levels. The Distil managed DNS records for US-EAST have been updated to resolve to the US-EAST PoP. The Distil Operations team is continuing to monitor the error level.
Sep 6, 16:09 UTC
Update - Distil has stopped advertising anycast routes from the US-East region and updated DNS to resolve to other PoPs. Distil Ops is continuing to investigate the behavior.
Sep 5, 18:58 UTC
Investigating - Distil has identified an elevated error rate for the Distil Public Cloud PoP in the US-East region. The Distil Operations team is triaging the incident.
Sep 5, 14:46 UTC
Sep 8, 2019

No incidents reported.

Sep 7, 2019

No incidents reported.